About Us

Our Mission: Safer Roads, Compliant Installs, Gear That Lasts

In 2005, we set out to solve a real problem for first responders and work fleets: it was hard and expensive to source lighting that was both truly reliable and easy to install correctly. Extreme Tactical Dynamics exists to close that gap with proven, compliant products and clear installation guidance that keeps your team safe and your vehicles mission ready. Since day one, our north star has been simple: the right light, installed the right way, with support you can count on.

Founder's Story: Service, Stewardship, and Standards

Chris built ETD after a career in large scale retail operations, bringing a customer first mindset to a specialized industry. His civic track record underscores our commitment to service. Chris has served on several boards of directors for national and local non profit chapters, earned recognition as Jupiter, Florida Humanitarian of the Year for disaster relief efforts. After college and during he retail career he completed formal training at the Sam Walton Institute. These are the values we bring to every order, and every customer conversation.

Our History: Milestones That Matter

• 2005

  Extreme Tactical Dynamics is founded to solve the quality versus cost gap in emergency vehicle lighting, focusing on compliant products and clear installation resources.

• 2006–2008

  First South Florida warehouse and online storefront launch. Same-day shipping cutoffs and standardized packaging introduced for reliable fulfillment.

• 2009–2011

  Formal product testing and documentation protocols established, aligning specs and install steps with industry safety expectations. Full Size Light Bars, Mini Bars, Dash, Visor, Hideaway, and Siren systems expanded into a unified catalog.

• 2012–2014

  Core installation documentation library created, including wiring diagrams, fuse sizing references, and pattern control sheets that will later become the Knowledge Base.

• 2015–2016

  Compliance content expanded with state-by-state usage summaries and clearer guidance on color, mounting, and visibility requirements across vehicle types.

• 2017–2019

  Hardware ecosystem refined around weather-sealed connectors, plug-and-play power options, and improved controller documentation for faster, safer installs.

• 2020–2022

  Policies clarified and centralized for transparency: warranty coverage, returns handling, shipping details, and privacy practices presented in plain English for easier planning and procurement.

• 2023–2024

  Site performance, product structuring, and schema markup upgraded to make technical guidance easier to find and understand across categories and vehicles.

• 2025 and beyond

  The Knowledge Base is consolidated into clustered hubs for installation, maintenance, troubleshooting, and FAQs, ensuring every customer has authoritative, step-by-step guidance from purchase to long-term service. Visit our Knowledge base

The Expert Team Behind Every Guide

Real names. Real tenure. Real roles. That is how we validate quality.

• Thadra, Director of Customer Service

  Leads the customer service team and billing operations. With ETD since 2005.

• William, Head of Technical Assistance

  Oversees technical support, online support, site infrastructure, and server maintenance. 20 years with ETD.

• Josh, Head of IT

  Responsible for infrastructure, cybersecurity, uptime, and system integrations. With ETD since 2023.

• Tess, Customer Service Specialist

  Designs complete light setups and clarifies product specifications. With ETD since 2012.

• Tina, Customer Service Specialist

  Vehicle fitment and order support. With ETD since 2016.

• Esther, Customer Service Specialist

  Customer care and order assistance. With ETD since 2015.

• Mary, Customer Service Specialist

  Customer care and account support. With ETD since 2015.

• Billie, Customer Service Specialist

  Post-purchase support and documentation. With ETD since 2018.

• Michelle, Customer Service Specialist

  Product questions and order adjustments. With ETD since 2018.

• Terri, Customer Service Specialist

  Returns coordination and follow-up support. With ETD since 2022.

• John, Warehouse Manager

  Manages inbound and outbound shipments, inventory accuracy, and carrier coordination. With ETD since 2008.

• Marcus, Logistics and Inventory Control

  Inventory control, quality checks, staging, and pick/pack readiness. With ETD since 2010.

• Jody, Warehouse and Fulfillment

  Pick, pack, and carrier coordination. With ETD since 2016.

• Tawnya, Content Creator and Social Consultant

  Ensures product and install content is clear, accurate, and human-centered.

What Trust Looks Like at ETD

Trusted by Over 15,000 Professionals. Our commitment to quality is validated daily by our customers. We maintain an outstanding reputation, backed by over 15,000 verified customer reviews across industry-leading platforms like Trustpilot and ShopperApproved. We earn your confidence with every shipment.

U.S.-Based Support and Clear Policies

• Phone: 1-888-893-3308
• Mailing Address: 5475 NW Saint James Drive, #370, Port Saint Lucie, FL 34983

Policies are plain-English and public:

• U.S. Warranty Information
• Product Return Policy
• Shipping and Processing Information
• Privacy Policy

Install Confidence, From Cart To Roadway

Every product is backed by our warranty and a library of install resources so your team can work safely and stay compliant. When you are choosing models and colors, compare options in our LED Warning Lights, LED Strobe Lights and LED Light Bars, then use the Knowledge Base for other information you may need.

Who We Serve: First Responders | Serving Those Who Serve Us™

We build lighting systems and installation guidance for first responders and work fleets, delivering compliant visibility for patrol, rescue, roadside, and job-site safety.

• Police Patrol, traffic, and command vehicles. LED Police Lights
• Fire Chiefs, engines, brush, and rescue units. LED Fire Lights
• Volunteers serve their local communities. Volunteer Firefighter Lights
• Tow Rollbacks, wreckers, and roadside recovery. Tow Truck Lights
• Construction Utility, service, and pilot-escort fleets. Construction Truck Strobe Lights Kits

How We Measure Ourselves

• Safety and Compliance: We align product specs and install content to industry standards and state usage rules.
• Durability in Service: We choose housings, optics, and control systems for real-world duty cycles.
• Clarity of Support: We answer with diagrams, checklists, and clear troubleshooting paths, not jargon.
• Shipping You Can Plan Around: Warehouse leadership and documented policies keep timelines predictable.

Talk To A Human

Need guidance on fitment, wiring, or mounting before you buy, or after you unbox? Our team is here to help. Use our Contact Us page or call 1-888-893-3308. We are ready to verify wire gauge, fuse sizing, and controller compatibility for your vehicle and mission.